UK marine specialist Flynn Refrigeration has unveiled a new-look product line-up for 2017 providing customers with an even broader offering.
The Birkenhead-based company supplies refrigeration and air conditioning products to marine and industrial sector clients around the world. Customer demand has led the firm to continually expand its offering and this month’s relaunch is geared towards clearly defining its main product lines.
Flynn Refrigeration’s range has now been grouped into 18 core product categories sourced from more than 45 manufacturers including Bitzer, Danfoss, Compair and Ingersoll Rand. These include refrigeration spares, compressors, refrigeration engineering services, air dryers and electrical motors.
Managing director Alex Flynn said the reorganisation would benefit customers, the company’s agents and representatives overseas, as well as Flynn Refrigeration’s UK-based sales team.
He said: “Our extensive product range allows us to effectively respond to the needs of businesses across a wide variety of markets. We’ve now made it even easier for those customers to understand the full scope of parts and services available, and to recognise the key manufacturers we work with.
“More so than before, customers will be able to appreciate our team’s in-depth knowledge of core products and the strength of our links with the industry’s top manufacturers, all of which provides additional quality assurance.
“We work closely with suppliers, particularly those based in the UK, to gain an ever-greater understanding of the parts available and what those parts actually do. This kind of training is especially important for our newer sales assistants. It ensures they’re not just processing quotes, but understand what they’re quoting, thereby strengthening our customer service offering.”
Flynn Refrigeration began trading by focusing on the supply of air conditioning and refrigeration spares. Now the family-run business led by Alex and Carolyn Flynn has more than 30 years’ experience in the sector, and ships orders to clients across the world daily.
All of the firm’s resources, including a copy of its new key product range brochure, are available to view online. This ensures that ship owners and chief engineers who require parts while at sea can still browse the company’s complete range and place orders effectively.
Mr Flynn added: “Our customers demand the highest level of customer service and the reorganisation of our product range and publication of a new brochure has allowed us to highlight our ISO 9001 and ISO 14001 accreditation. From going out and speaking to clients we’ve found that adhering to such standards is becoming increasingly important, as customers need to know they’ll receive the quality products they’ve ordered.
“In redefining our range we’ve also recognised the importance of highlighting the fact that our original manufacturer spares and quality replacement parts both conform to the same standards. This means customers receive the same quality assurance, regardless of budget implications.”
For more information contact Alex Flynn: email info@flynn-refrigeration.com Tel: 0151 691 6130 or visit www.flynnrefrigeration.co.uk
Notes to editors:
Flynn Refrigeration
Flynn Refrigeration is an independent company providing a complete supply package for all aspects of refrigeration and air conditioning systems used within marine and industrial applications. It is located in Birkenhead, near Liverpool with links to motorways, ports and international airport distribution. Its head office and stores are more than 7500 ft in size stocking a large portfolio of standard spares. Its standard key product range includes new and reconditioned refrigeration compressors, spares, packaged air conditioning and refrigeration controls. It can supply vessels with standard product guides to assist in the selection of key controls and system ancillaries. Flynn Refrigeration’s experience spans over 30 years in the supply of marine air conditioning and refrigeration products. It is highly customer focused and understands the needs of clients, offering a competitive and high quality solution to meet specific requirements.